FAQs

What regions do you service?

We travel all over Essex. We also service London, Kent, Hertfordshire and some other South East regions. Please contact us directly and we can check your postcode for coverage.

What is the cost of emergency visits?

We understand that accidents arise sometimes and faults happen. Emergency call-outs will be dealt with as quickly as possible and priced on an individual basis, once an assessment of the emergency is carried out and agreed. We hope you never need us in the middle of the night, but sleep easy knowhingthat if you do, we are happy to be of help.

What are your opening times?

All appointments take place between 8am - 6pm Monday to Friday and 9am - 1pm Saturday. We are closed on Sundays and non-emergency calls will be responded to on Monday morning.

Can you supply chemicals and parts?

We carry an extensive range of pool chemicals and parts. We are happy to help on a supply only basis with no need to be a care scheme customer. We offer competitive-to-online prices, as we are a family run business we really appreciate when people shop small.